Send your questions, suggestions or complaints mentioning your reference/customer number through e-mail to our customer service. You will receive a response within five business days.
Do you have a complaint about a damaged or incomplete lot? Please contact customer service at BVA Actions through e-mail mentioning your customer information, delivery address and lot number (mentioned on the BVA Auctions invoice). Describe the damage as clearly as possible, preferably including pictures.
LeKo Expeditie cannot be held responsible for wear and tear of used goods. We check the goods for damages upon collection. However, the functioning of goods is not checked.